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What is your return policy?

We offer a hassle-free return policy within 30 days of purchase. If you’re not satisfied with your product, simply contact us, and we’ll guide you through the return process. Items must be in their original condition to qualify for a refund or exchange.

How long does shipping take?

Shipping times vary depending on your location. Typically, orders within the U.S. take 5-7 business days, while international orders can take 10-15 business days. Expedited shipping options are also available at checkout.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times will vary based on your location. Please note that international customers are responsible for any customs fees or taxes.

How can I track my order?

Once your order has shipped, we will send you a tracking number via email. You can use this number to track your package on our website or through the carrier's tracking service.

What payments methods do you accept?

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted for your safety.

Is my personal information secure?

Yes, protecting your personal information is our top priority. We use industry-standard security measures, including SSL encryption, to safeguard your data. We do not share your information with third parties.

How do I contact customer service?

You can reach our customer service team via email at brighttechgear.store@gmail.com, or by phone at 551-502-0695. Our team is available Monday to Friday, 9 AM to 6 PM.

Can I change or cancel my order after its been placed?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, we may not be able to make changes.

Do you offer discounts and promotions?

Yes, we frequently offer discounts and promotions to our customers. Sign up for our newsletter or follow us on social media to stay updated on the latest deals and special offers.

What do I do if i received a damaged or incorrect item?

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